Techniques used in a Quality Circle
1. Brainstorming: The technique encourages the generation of as many new ideas as possible that can help in the decision-making process. This creates a discussion environment in which everyone is free to give ideas without any fear of criticism. These employees feel free to express themselves and promote creative thinking. The ideas are recorded simultaneously. After that, the pros and cons of every idea are discussed before making a final decision.
2. Sampling and Charting Method: This method includes observation of the events and their outputs by the members of quality circle. The results can be positive or negative. The members chart out every observation they have made, either chronologically or according to some other relationship, which gives a clear idea of the problem.
3. Cause and Effect Diagrams: This method includes finding out the root cause of the problems. After this, the effect of that root cause is identified. Later, the members identify other causes and effects. This technique is also known as the fishbone diagram, as it lists out the root and causes resembling fishbone.
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