Features of Quality Circle
1. Voluntary Group: A quality circle is a voluntary group of employees that is formed for a common cause. In this, no member is forced to join using coercion or pressure. Also, no member may be prevented from participating in quality circles.
2. Participative Program: This is a collective effort to solve a problem. Members are free to express what’s in their minds without any fear of peer judgment. Every team member participates in the projects and receives recognition collectively.
3. Improvement of Performance: The collective approach results in the improvement of quality, productivity, and overall performance. In addition, quality circles also reduce the cost and level of wastage.
4. Periodic Meetings: The members of quality circles meet frequently to solve the quality-related problems of the organisation.
5. Works for a Particular Agenda: Each Quality circle team has its specific agenda. It has its problems and provides solutions for the same.
6. Problem-Solving: Problem-Solving technique is adopted to identify and solve the problem related to the quality, defects, or inefficiencies in the process.
7. Improved Employee Engagement: The employees are the assets of the organisation. Thus, it is important to satisfy them. The quality circles engage them in the decision-making process which ultimately increases the satisfaction of the employees.
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