Advantages of Quality Circle

1. Job Satisfaction: Every person has some psychological needs which include the need for recognition. It gives the employees a sense of achievement which promotes job satisfaction. Thus they work with more enthusiasm and motivation.

2. Waste Reduction: With this quality circle approach every team member works collectively and helps each other. This results in the reduction of waste, and saving of labor and time which ultimately leads to improvement of quality.

3. Team-Spirit: The quality circle develops team spirit among the quality circle members. It also creates a feeling of togetherness. With this, members help each other and solve each other’s problems at work.

4. Reduces Grievances and Absenteeism: With quality circle, employees prefer to work rather than sit at home. They also enjoy their work and do not treat the work as a burden. This ultimately reduces the grievances of the employees.

5. Quality Improvement: It is the main aim of the quality circle to improve the quality by enhancing communication, promoting problem-solving techniques, and using standardisation as a benchmark.

Quality Circle: Meaning, Features, Objectives and Process

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What is Quality Circle?

The technique in which a group of employees use participant management to identify and solve problems with the performance or quality of a product is known as Quality Circle. In this, small teams of employees meet to discuss, evaluate, and solve problems related to quality in an organisation. It is an essential component of enterprise management, in which small groups of six to twelve people volunteer to improve the employee’s quality of work life while simultaneously increasing productivity, quality, and overall organisational performance. Using this technique, the employees can work with complete dedication and commitment by reducing mental tension, and the rate of rejection, rework, and solving work-related challenges....

Why Quality Control Circle?

Quality Circle focuses on improving quality control by capitalising on employee’s strengths and abilities and also helps in improving the overall productivity of the organisation. The following are some benefits of the Quality Control Circle:...

Features of Quality Circle

1. Voluntary Group: A quality circle is a voluntary group of employees that is formed for a common cause. In this, no member is forced to join using coercion or pressure. Also, no member may be prevented from participating in quality circles....

Objectives of Quality Circle

The main objectives of quality circle are:...

Structure of Quality Circle

1. Steering Committee: It is supervised by a senior executive that includes representatives from human resources development and management at the top. This committee is in charge of creating and implementing various strategies and policies that guide the program in the proper direction....

How does the Quality Circle Work?

The adoption of the quality circle approach includes the following steps:...

Process of Quality Circle

The process of Quality Circle is as follows:...

Duties of Quality Circle Leader

The duties of a quality circle leader include:...

Advantages of Quality Circle

1. Job Satisfaction: Every person has some psychological needs which include the need for recognition. It gives the employees a sense of achievement which promotes job satisfaction. Thus they work with more enthusiasm and motivation....

Disadvantages of Quality Circle

1. Lack of Time: The employees feel that they are also occupied with their daily work and have to work overtime for the quality circle work. But with open communication, the managers can make them understand that by giving some extra time in the beginning, the employees can save money, reduce wastage, and improve quality by adopting this approach....

Developing a Quality Circle

1. Initial Stage: The employees within the organisation must be aware of the quality circle concept. Everyone needs to know the basic implications and impact on the members and the business. The participation of employees in this quality circle team is voluntary. Individuals won’t be enthusiastic about joining until they start understanding its fundamental concepts. The business can help the interested person by providing the necessary training to improve and enhance their participation skills....

Techniques used in a Quality Circle

1. Brainstorming: The technique encourages the generation of as many new ideas as possible that can help in the decision-making process. This creates a discussion environment in which everyone is free to give ideas without any fear of criticism. These employees feel free to express themselves and promote creative thinking. The ideas are recorded simultaneously. After that, the pros and cons of every idea are discussed before making a final decision....

Tips to effectively Implement a Quality Circle Program

The Quality Circle members must actively participate in the discussions. In addition, the members must try to learn new techniques and new things. The members must attend this discussion regularly and punctually. The leader must focus on providing the training of various tools, like 7 QC tools and kaizen to all the members. The members must follow the agenda of the circles without wasting time. The members must listen to each other’s suggestions and point of view to solve the problem. It is necessary to maintain the proper records of the activities of quality circles. The circle must have a coordinator and a facilitator who can monitor the activities of the team....

Quality Circle – FAQs

Who introduced the concept of quality circle?...

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