Objectives of Quality Circle
The main objectives of quality circle are:
1. Skill Development: Quality Circles result in the skill enhancement of the members by engaging them in problem-solving, team building, and open communication.
2. Quality Improvement: The quality circle aims to improve the quality by working on good communication skills, promoting problem-solving techniques, and using standardisation for continuous improvement.
3. Employee Satisfaction: Satisfied employees create a happy work environment. To satisfy them, recognition technique such as quality circles can be used. It gives the employees a sense of achievement which promotes job satisfaction, enthusiasm, and motivation.
4. Relationship Management: Quality Circles aim to maintain good relations between the employees and managers and to create cordial working relations.
5. Cost Reduction: Quality Circles work on improving the product’s quality and reducing the per-unit cost of the output.
6. Achievement of Objectives: The main aim of the quality circle is usually aligned with the broader objectives of organisation. Their efforts collectively contribute to promoting competitiveness and organisational success.
7. Innovation: The quality circle promotes creativity and experimentation. With experimentation, members can work on identifying creative solutions to problems that makes the organisation competitive in the market and make a positive business environment.
8. Customer Satisfaction: The quality circle mainly focuses on developing products and services that can increase the satisfaction of customers. The organisation can build customer trust by focusing on quality improvement, customer centricity.
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