Developing a Quality Circle
1. Initial Stage: The employees within the organisation must be aware of the quality circle concept. Everyone needs to know the basic implications and impact on the members and the business. The participation of employees in this quality circle team is voluntary. Individuals won’t be enthusiastic about joining until they start understanding its fundamental concepts. The business can help the interested person by providing the necessary training to improve and enhance their participation skills.
2. Quality Circle’s Constitution: Members of the quality circle are volunteers who are part of the same work area. The steering committee, coordinators, facilitators, leaders, and circle members who work for the company’s ultimate benefit are all listed in the constitution.
3. First-hand Solution to a Problem: To solve problems, information must be collected through self-suggestions, contacting employees, and record-keeping. It also consists of data analysis that determines the cause of the problem. The final activity is problem-solving, and it calls for regular participation from members so they can provide their ideas and useful suggestions.
4. Presentation and Approval: The group members give the management the solution, orally or in the form of a project report or assignment. For the employees and management to work together in the future, the presentation improves communication among them.
5. Implementation: Implementation is the last step in creating a quality circle. This includes delegating important tasks to the appropriate groups based on suggestions to create a realistic quality circle.
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