Totango
Totango is a customer support platform that helps businesses improve their customer retention. The customer relationship is also flexible and scalable. Even it helps in enhancing the relationship and managing the customer relationship.
Features:
- Tracks and analyzes customer health and alerts customers at risk.
- Helps in customer communication and engagement.
- Provides in-depth analysis that helps in providing customer support at a personalized level.
Pros:
- Provides flexibility with collaboration and workflow.
- The analysis is very accurate.
Cons:
- Management features for tasks are very limited.
- The learning curve is steep.
Price:
- Customized pricing is available.
Link: https://www.totango.com/
10 Best Customer Support Platforms for Startups
Starting a business is a challenging task. Providing customer support is the basic requirement that is expected by a startup. Keeping customers and employees happy is an essential part of starting a new startup and finding ways to make money. Customer support platforms are required to maintain constant customer support.
Usage of chatbots for live chat is used by various businesses and startups. Analyzing the problems and acknowledging the strengths helps the startup grow. There are some websites or platforms that help in providing this customer support for startups. Here are the 10 best customer support platforms for startups:
10 Best Customer Support Platforms for Startups
- 10 Best Customer Support Platforms for Startups
- Gainsight CS
- Zoho
- Churn 360
- Totango
- Hiver
- PlanHat
- WotNot
- Client Success
- Podium
- HappyFox
- Conclusion
- FAQs – 10 Best Customer Support Platforms for Startups
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