HappyFox
HappyFox is a help desk easy-to-use software which provides multiple channels for support. It provides support through various mediums such as SMS, web pages or emails. It even provides live chat that is easy and fast.
Features:
- Help desk ticketing which is used to manage customer inquiries and issues effectively.
- Provides a self-service knowledge base that contains answers to common questions.
- The help desk automates repetitive tasks and manages workflow.
Pros:
- Helps in organizing and prioritizing customer requirements.
- Third-party automation is also easy.
Cons:
- UI/UX is less interactive comparatively.
- Require technical expertise for some tasks.
Price:
- Mighty at $39 per month
- Fantastic at $59 per month
- Enterprise at $79 per month
- Enterprise Plus at $99 per month
Link: https://www.happyfox.com/
10 Best Customer Support Platforms for Startups
Starting a business is a challenging task. Providing customer support is the basic requirement that is expected by a startup. Keeping customers and employees happy is an essential part of starting a new startup and finding ways to make money. Customer support platforms are required to maintain constant customer support.
Usage of chatbots for live chat is used by various businesses and startups. Analyzing the problems and acknowledging the strengths helps the startup grow. There are some websites or platforms that help in providing this customer support for startups. Here are the 10 best customer support platforms for startups:
10 Best Customer Support Platforms for Startups
- 10 Best Customer Support Platforms for Startups
- Gainsight CS
- Zoho
- Churn 360
- Totango
- Hiver
- PlanHat
- WotNot
- Client Success
- Podium
- HappyFox
- Conclusion
- FAQs – 10 Best Customer Support Platforms for Startups
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