Churn 360
Churn 360 is an AI-powered customer support platform that helps a startup in reducing churn. It provides users with a 360-degree view of their customers’ data and usage. This data is used for identifying customers who are at risk.
Features:
- Provides analytics for preventing potential customer churn.
- Analyzes customer behaviour precisely to understand the triggers of churn.
- Provides retention strategies to customers who are at risk.
Pros:
- Cost efficiency with great data analytics.
- Prevents burn at larger rates.
Cons:
- Faces scalable issues with a large customer base.
- Integration requires a technical person.
Price:
- For a startup $399 per month
- Professional at $799 per month
- Enterprise is customized.
Link: https://churn360.com/
10 Best Customer Support Platforms for Startups
Starting a business is a challenging task. Providing customer support is the basic requirement that is expected by a startup. Keeping customers and employees happy is an essential part of starting a new startup and finding ways to make money. Customer support platforms are required to maintain constant customer support.
Usage of chatbots for live chat is used by various businesses and startups. Analyzing the problems and acknowledging the strengths helps the startup grow. There are some websites or platforms that help in providing this customer support for startups. Here are the 10 best customer support platforms for startups:
10 Best Customer Support Platforms for Startups
- 10 Best Customer Support Platforms for Startups
- Gainsight CS
- Zoho
- Churn 360
- Totango
- Hiver
- PlanHat
- WotNot
- Client Success
- Podium
- HappyFox
- Conclusion
- FAQs – 10 Best Customer Support Platforms for Startups
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