Client Success
ClientSuccess is a customer support platform that highly focuses on growth and is very easy to use without a technician. It has multiple features such as a journey builder and forum for the community. It enhances relationships with customers and manages them.
Features:
- UI/UX features are very advanced and well-known.
- It even provides CSMs and 24*7 instant customer support.
- Implementation is very easy and anyone can use it.
Pros:
- Provides customer insights essential for startups.
- Provides retention strategy for customers at risk.
Cons:
- API requests are limited to 10 per second.
- Customizations are limited for reporting.
Price:
- Provides customized plans.
Link: https://www.clientsuccess.com/
10 Best Customer Support Platforms for Startups
Starting a business is a challenging task. Providing customer support is the basic requirement that is expected by a startup. Keeping customers and employees happy is an essential part of starting a new startup and finding ways to make money. Customer support platforms are required to maintain constant customer support.
Usage of chatbots for live chat is used by various businesses and startups. Analyzing the problems and acknowledging the strengths helps the startup grow. There are some websites or platforms that help in providing this customer support for startups. Here are the 10 best customer support platforms for startups:
10 Best Customer Support Platforms for Startups
- 10 Best Customer Support Platforms for Startups
- Gainsight CS
- Zoho
- Churn 360
- Totango
- Hiver
- PlanHat
- WotNot
- Client Success
- Podium
- HappyFox
- Conclusion
- FAQs – 10 Best Customer Support Platforms for Startups
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