Gainsight CS
Gainsight customer success software is a customer support platform that provides data analytics on customer health. Even helps in increasing engagement by providing specialized tools.
Features:
- Health scoring of every customer is provided with insights.
- Journey mapping is done for each customer which is personalized.
- Highly customized to your specific needs.
Pros:
- Provides active customer success and reduces burn.
- Provides deep insights into customers’ lives.
Cons:
- Very costly for startups.
- The learning curve is steep.
Price:
- Pricing is customized.
Link: https://www.gainsight.com/
10 Best Customer Support Platforms for Startups
Starting a business is a challenging task. Providing customer support is the basic requirement that is expected by a startup. Keeping customers and employees happy is an essential part of starting a new startup and finding ways to make money. Customer support platforms are required to maintain constant customer support.
Usage of chatbots for live chat is used by various businesses and startups. Analyzing the problems and acknowledging the strengths helps the startup grow. There are some websites or platforms that help in providing this customer support for startups. Here are the 10 best customer support platforms for startups:
10 Best Customer Support Platforms for Startups
- 10 Best Customer Support Platforms for Startups
- Gainsight CS
- Zoho
- Churn 360
- Totango
- Hiver
- PlanHat
- WotNot
- Client Success
- Podium
- HappyFox
- Conclusion
- FAQs – 10 Best Customer Support Platforms for Startups
Contact Us