Intercom
Intercom is one of the IBM Watson Alternatives for business AI solutions highlighting customer communication and automating chat responses. It can be integrated with CRM tools to manage customer relationships and offer comprehensive business solutions for customer interactions.
Features
- You can chat with the AI in real-time and get responses.
- Automate the messages to be sent to recipients.
- Segment the customers and customize the messages accordingly.
- In-app chat allows you to interact with customers through the app.
Pros
- Assign the tasks with the checklist in the messenger.
- Offer knowledge base integration to self-help visitors.
Cons
- Pricing plans are confusing for users.
- Customer support is slower compared to the other tools.
Pricing
- Essential: $39 per seat/month.
- Advanced: $99 per seat/month.
- Expert: $139 per seat/month.
Link: https://www.intercom.com/customizable-bots
10 Best IBM Watson Alternatives for Business AI Solutions in 2024
Artificial intelligence is taking the world by storm. One software that has gained immense prominence in the AI world is IBM Watson. It gives power to companies to boost their research and discovery process, predict any disruptions, and increase interactions. It provides enough control over the key points that matter to the business and helps you maintain ownership of data. IBM Watson and the IBM Watson alternatives will help companies make informed decisions.
It consumes data and offers meaningful insights. The main aim of IBM Watson is to let businesses understand their customers and interact in an ideal way. It provides a personalized experience to customers. Though IBM Watson is the trailblazer in the AI world, many IBM alternatives to this software are available to meet business requirements.
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