Genesys DX
Genesys DX is one of the IBM Watson alternatives that produce AI-powered chatbots that enhance interactions. These are IBM Watson Alternatives for business AI solutions that offer businesses a robust platform to engage customers.
Features
- Assist sales and customer support teams seamlessly.
- Give insights about the customers from their past interactions.
- Chatbot pinpoints different areas of improvement.
- Advanced analytical and reporting in an instant.
Pros
- SDK tool will embed chats in Android and iOS apps.
- Easy to manage agent productivity.
Cons
- You should hire a developer to maintain the platform.
- There are no real-time analytics available on the dashboard.
Pricing
- Cloud 1 (Voice): £52.5 Monthly GBP.
- Cloud 2 (Digital): £66.5 Monthly GBP.
- Cloud 2 (Digital + Voice): £80.5 Monthly GBP.
- Cloud 3 (Digital + WEM): £94.5 Monthly GBP.
- Cloud 3 (Digital + WEM + Voice): £108.5 Monthly GBP.
Link: https://dx.genesys.com/
10 Best IBM Watson Alternatives for Business AI Solutions in 2024
Artificial intelligence is taking the world by storm. One software that has gained immense prominence in the AI world is IBM Watson. It gives power to companies to boost their research and discovery process, predict any disruptions, and increase interactions. It provides enough control over the key points that matter to the business and helps you maintain ownership of data. IBM Watson and the IBM Watson alternatives will help companies make informed decisions.
It consumes data and offers meaningful insights. The main aim of IBM Watson is to let businesses understand their customers and interact in an ideal way. It provides a personalized experience to customers. Though IBM Watson is the trailblazer in the AI world, many IBM alternatives to this software are available to meet business requirements.
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