Cognigy
Cognigy is one of the best IBM Watson alternatives that deliver next-generation customer service solutions like intelligent self-service, agent+assist, and conversational IVR. The platform has tools to offer personalized experiences to users in different channels.
Features
- It does not need to write any code to build chatbots.
- It supports the chatbots of multiple languages.
- Easy to translate the text in real time.
- Offer rich media support to post the chat messages in text, image, video, and carousel forms.
Pros
- Suggests various intents based on the customer query.
- Easy to use, quick to learn, and build chatbots.
Cons
- It does not have any ready-made templates to accelerate the development process of virtual assistants.
- Need developer’s support to create templates.
Pricing
- Starting from $2500.00/month.
Link: https://www.cognigy.com/
10 Best IBM Watson Alternatives for Business AI Solutions in 2024
Artificial intelligence is taking the world by storm. One software that has gained immense prominence in the AI world is IBM Watson. It gives power to companies to boost their research and discovery process, predict any disruptions, and increase interactions. It provides enough control over the key points that matter to the business and helps you maintain ownership of data. IBM Watson and the IBM Watson alternatives will help companies make informed decisions.
It consumes data and offers meaningful insights. The main aim of IBM Watson is to let businesses understand their customers and interact in an ideal way. It provides a personalized experience to customers. Though IBM Watson is the trailblazer in the AI world, many IBM alternatives to this software are available to meet business requirements.
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