Zoho Desk
An AI chatbot for Survey and Feedback Collection for managing help desks, Zoho Desk gives you complete client accessibility and expedient customer support. Zia, Zoho’s relevant AI, will be available to you in addition to ticket management, automation, and self-service options. With reply support, ticket auto-tagging, and a knowledge base (KB) bot, this application enables your team to work even more efficiently together.
Features
- Businesses can interact with consumers via email, phone, chat, social media
- To improve agent productivity and efficiency it has Zia, its AI-powered assistant.
- Zoho Desk provides advanced reporting and analytics tools.
Pros
- It has Multichannel online, email, and social media services
- It is a Knowledge base and multi-brand assistance center
- Generative AI is available.
Cons
- More time is needed to fully grasp the learning curve.
- Smoother and more user-friendly integrations would be ideal.
- It may be a bit pricy for beginners
Pricing
- Free trial
- Standard: Rs 800 per year
- Professional: Rs 1,400 per year
- Enterprise: Rs 2,400 per year
Link: https://www.zoho.com/desk/
10 AI Chatbots for Survey and Feedback Collection
With the speed of development and changes in digital products nowadays, any business, or non-commercial organization needs feedback from the customers, employees, the potential users of their service to stay competitive and respond to their needs. AI bots have developed among other assets as powerful tools for facilitating this process, which instead of being boring and tedious give a platform to the collection process that is just the opposite: interactive and engaging.
While this dynamic world is constantly changing, AI chatbots for survey and feedback collection represent not only a fashion but a strategically business-driven necessity for companies.
In this article, we will discuss the Top 10 AI chatbots for survey and feedback collection which aim to make better decisions and provide useful steps and information.
10 AI Chatbots for Survey and Feedback Collection
- 10 AI Chatbots for Survey and Feedback Collection
- Tidio
- Gorgias
- Intercom
- Hubspot
- Zendesk
- Ada
- ProProfs Desk
- Zoho Desk
- Freshchat
- Drift
- Conclusion
- FAQs – Best AI Chatbots for Survey and Feedback Collection
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