Best AI Chatbots for Customer Service in 2024

What is the best AI chatbot for customer support?

Zoho, Zendesk and Freshchat are some of the best AI chatbots for customer support. 

Is Chatbot a CRM?

Chatbots, or conversational AI, have gained the utmost recognition in recent years, particularly in the realm of CRM.  

With AI chatbots, it has become a lot easier to improve your customer experience and reduce operational costs. Not only this but implementing chatbot support in your businesses can eliminate frustrating labyrinths and long waiting queues. 

Leveraging these AI chatbots can answer simple customer queries and free up live agents to focus solely on solving complex matters. Once you make use of automated AI-powered assistants, you will perceive how quickly and efficiently customer questions are responded to. Moreover, your customer care team will be able to handle higher ticket volumes without increasing personnel. 

If you are finding ways that can elevate your business’s customer support, you are reading the right guide. We have curated the list of the 10 best AI chatbots for customer service after testing each of them.