What will happen if a candidate is not able to attempt the IELTS test?

If a candidate is unable to attempt the IELTS test and needs to postpone or cancel within five weeks of the test date, they will typically be charged the full fee unless they have a valid medical reason. 

If the candidate provides a medical certificate within five days of the test date, they may be eligible for a refund, but it will likely be minus the local administrative cost. The specific refund policy may vary depending on the test center and the regulations in the candidate’s location.

Candidates need to communicate with the test center as soon as possible if they need to postpone or cancel their test and to provide any necessary documentation, such as a medical certificate, to support their request for a refund.

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