How to Fix Your PS5’s IP Address Problem in Minutes (Quick Guide)

Ever booted up your PS5, excited to jump into your favourite online game, only to be met with the dreaded “Cannot Obtain IP Address” error message? Don’t worry, you’re not alone. This can be a frustrating issue, but fear not, PlayStation warriors! This article will guide you through two quick and easy fixes to get your PS5 back online in no time.

The PlayStation 5 (PS5) is a powerful gaming console that promises an immersive gaming experience. However, encountering issues like the inability to obtain an IP address can be frustrating, especially when you’re eager to jump into your favourite games. In this article, we’ll explore common reasons behind this problem and provide two quick solutions to get your PS5 back online.

A stable internet connection is essential for the full PlayStation experience. Downloading games, playing online multiplayer, and even accessing the PlayStation Store all rely on your console successfully obtaining an IP address from your network. If you’re facing this error, it can be a real downer. But fret no more! The following solutions should help you troubleshoot the issue and get back to gaming.

The IP address in a PS5 is a unique identifier for your console on the network it’s connected to. It allows your PS5 to communicate with other devices on the same network and the internet.

Step 1: Turn on your PS5 and go to the home screen.

Step 2: Select the ‘Settings’ option.

Step 3: Scroll down and choose ‘Network’.

Step 4: Select ‘View Connection Status’.

Step 5: Your local IP address will be displayed under the ‘IP Address’ section

Several factors may contribute to the PS5 console failing to obtain an IP address for its internet connection:

Router Connection Issues

The most common cause is a faulty or unstable router. An outdated router firmware can lead to network connection failures due to bugs and compromised components.

DNS Errors

If the DNS server running on the console isn’t working correctly, the PS5 may fail to resolve IP addresses from the server or requested resources.

PS5 Network Settings

Incorrect network configuration on the console can impede its connection to routers and Ethernet devices, resulting in IP address issues.

Before diving into advanced solutions, try the following steps:

• Reconnect the Console:

1. Ensure the PS5 is properly connected to the network device.

2. Restart the console and check if the problem persists.

• Power Cycle Your Router or Modem:

1. Sometimes, a simple restart can resolve connectivity issues.

2. Check for Router Firmware Updates: Outdated firmware can cause problems.

1. Change PS5 Console DNS Settings:

• Launch the PlayStation Settings from the Home Menu.
• Click on Network and select Setup Internet Connection (choose LAN or Wi-Fi).
• Set the IP Address field to Automatic.
• For the DHCP Host Name field, select Do Not Specify.
• Under DNS Settings, choose Manual and enter the following DNS values:
  • Primary DNS: 8.8.8.8
  • Secondary DNS: 8.8.4.4
• Click OK and restart your console.

2. Assign a Static IP Address:

• In the PS5 Settings, go to Network > Set Up Internet Connection.
• Choose Custom and set the IP Address to Manual.
• Enter a unique IP address (e.g., 192.168.1.100) within your network range.
• Set Subnet Mask, Default Gateway, and DNS settings as needed.
• Restart your console.

By following these steps, you can resolve the PS5’s IP address issue and get back to enjoying seamless online gaming. Remember to keep your router firmware up to date and troubleshoot any network-related problems. Now go forth and conquer those online battlefields, or simply enjoy seamless online gaming. Happy gaming! ?

Why can’t my PS5 obtain an IP address?

Common causes include router issues, DNS errors, and incorrect network settings on the console.

What if the PS5 still can’t obtain an IP address after trying these solutions?

Consider checking your router settings, performing a hard reset, or updating the PS5 firmware.

I’m not comfortable changing DNS settings. Is there another option?

Yes, you can try resetting your network settings on your PS5. Go to Settings > System > Software > Reset PS5. Choose Reset to Default Settings and follow the on-screen instructions.