How does Conversational AI work?
Conversational AI works by making use of natural language processing (NLP) and machine learning. Firstly it trained to understanding human language through speech recognition and text interpretation. The system then analyzes the intent and context of the user’s message, formulates an appropriate response, and delivers it in a conversational manner. Let’s break down the working of Conversational AI.
- Listening and Understanding: This is the first step in conversational AI. It recognize the human text and speech by using the natural language processing to grasp their meaning and intent.
- Analyzing Context: In this step conversational AI analyses the context which is like the background story which helps to figuring out what’s being said. The AI analyze the current and past conversations to understand the context.
- Crafting a Response: After analysing the context now AI is ready to reply and give response to the human. It trained on large data set to give response and also learn from the past conversations using which it has to create new response.
- Dialogue Management: It refers to keeping the flow of conversation smoothly like two friends talking to each other and here is Conversational AI is different from a normal chatbot.
- Continuous Learning: As we know that AI is the technology that improve itself by learning continuously so, it also keep learning based on the interactions with humans. It learn the different ways of people speak, the kinds of questions they ask, and how to provide helpful answers.
Differences between Conversational AI and Generative AI
Artificial intelligence has evolved significantly in the past few years, making day-to-day tasks easy and efficient. Conversational AI and Generative AI are the two subsets of artificial intelligence that rapidly advancing the field of AI and have become prominent and transformative. Both technologies make use of machine learning and natural language processing to serve distinct purposes and work on different principles. These technologies, though distinct in their applications and principles, both leverage the power of machine learning(ML) and natural language processing(NLP) to transform various industries.
In this article, let us explore what is Generative and conversational AI and how they work, and also let us compare generative AI and conversational AI by focusing on their respective abilities and features.
Table of Content
- What is Conversational AI?
- What is Generative AI?
- How does Generative AI work?
- How does Conversational AI work?
- Differences between Conversational AI vs.Generative AI
- Conclusion
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