Consumer Protection Council

Q 1. What exactly is the Consumer Protection Council?

Answer-

The Consumer Protection Council (CPC) is a Nigerian government institution formed in 1992 to safeguard and promote the welfare of consumers.

Q 2. What is the Consumer Protection Council’s role?

Answer-

The CPC performs the following functions:

• Receiving and investigating customer complaints regarding products and services.
• Legal action is being taken against corporations that breach consumer rights.

Q 3. How does the Consumer Protection Council safeguard consumers’ interests?

Answer-

 The CPC safeguards customers in a variety of ways, including:

• Investigating complaints and prosecuting corporations that breach consumer rights.
• Providing information to customers about their rights and duties.
• Giving advice on how to make educated purchases of items and services.
• Encourage businesses to use best practices and follow rules.
• Working with other government agencies and groups to strengthen consumer protection.

The Consumer Protection Board is an entity tasked with protecting customers’ rights and interests by enforcing different consumer protection laws and regulations. The board has numerous tasks, including reviewing complaints from customers, doing research and education initiatives to promote consciousness of consumer protection concerns, and enforcing consumer protection laws and regulations. 

The board also collaborates with other organizations to ensure that firms follow consumer rights regulations and laws, and it may initiate proceedings against enterprises that do not.